Winter Storm Preparation

Please review these reminders and take the recommended steps within the next 12–24 hours. Early preparation helps prevent damage and keeps everyone safe.

5 Important Reminders

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1) Prevent Frozen Pipes

• Keep your heat set to at least 60°F, even if you are away.
• Open cabinet doors under sinks to allow warm air to circulate.
• Let faucets drip slightly during extremely cold temperatures.

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2) Clear and Maintain Walkways

• Residents are responsible for keeping personal entryways, steps, and walkways clear of snow and ice.
• Use salt or ice melt as needed to reduce slip hazards.

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3) Know How to Report Emergencies

• If you experience a storm-related maintenance emergency (loss of heat, burst pipes, water intrusion), contact maintenance immediately.
• Do not wait—early reporting can prevent major damage.

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4) Use Space Heaters Safely

• Keep space heaters at least 3 feet away from anything flammable.
• Never leave heaters unattended or running overnight.

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5) Plan for Power or Service Interruptions

• Charge phones and essential devices.
• Have flashlights, batteries, and necessary supplies readily available.
• Avoid using candles if possible.

What To Do in the Next 24 Hours

• Check windows and doors for drafts
• Ensure heat is functioning properly
• Locate your main water shut-off valve
• Stock basic winter essentials
• Move vehicles as needed for snow removal

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Your cooperation helps keep everyone safe and minimizes storm-related issues. Thank you for taking the time to prepare.

Stay warm and safe,
Dorian Gray Enterprises
Property Management Team

Maintenance Emergencies

Submit a maintenance request and call immediately for: loss of heat, burst pipes, active leaks, or water intrusion.
If there is immediate danger to life or property, call 911.

937-203-0868